Terms And Conditions | Education Elephant Siteground

Terms And Conditions

Crossing the t’s and dotting the i’s.

Creating An Account

Some Test and Assessment products listed on the Education Elephant website can only be purchased and administered with a qualification in testing and assessment or other relevant qualification. In order to uphold these requirements, any purchase on the Education Elephant requires a verified account.

Accounts are verified by the Education Elephant team and the process is entirely within the discretion of Education Elephant. Account verification is normally completed within 2 business days. You can click here to create an account.

If you have already created an account and you would like to check on your verification, please wait 2 full business days and then send your enquiry to info@educationelephant.ie.

Please note: All account verifications fall completely within the discretion of Education Elephant Ltd.


Delivery Times

Expected Delivery Times
Ireland2 Business Days
3-5 Business Days
Outside of EuropeWe will contact you once your order is placed with timelines.


Woodcock Johnson IV & SPaRCS Credits

Credits can be purchased in batches of 25 from each product page. 

Ordering to the UK

all orders (SPaRCS & Woodcock Johnson IV Products) into UK will be subject to import duties (due to Brexit). Education Elephant takes no responsibility for these fees. 

VAT and DUTY is payable by you the receiver for non -EU purchases. 


Returns Policy

Due to the nature of the products sold on the Education Website, all sales through this website are final. We may review this case by case.  Should you find yourself dis-satisfied with a product on our website please let us know via email or phone within 10 days. If a return is permitted within this time frame, the product must be returned in its original packaging (i.e. unopened) and in the case of the WJIV product, no online credits should have been processed through your online account. An administration cost will be deducted from your refund and all return postage must be arranged and paid for by the customer.


In the case whereby your order is not delivered, a replacement will be sent to you upon notifying the Education Elephant team at info@educationelephant.ie.

Damaged Goods

In the case whereby your goods arrive in a damaged condition, a replacement will be sent to you and the damaged products collected in full.

Right To Refuse

We reserve the right to refuse sale for any reason.

Opening Hours And Contact Details

Opening hours are from 9 a.m. to 4.30 p.m., Monday to Friday. Contact details are as follows:

16 Greenmount House,
Greenmount Office Park,
Harold’s Cross Road,
Dublin D6W V659.
Ireland: +353 (0)1 6674174
UK: +44 (0)28 934 38691
Email: info@educationelephant.ie

Liability and Contractual Obligation

No statements on this website, in the products sold on this website, or contained within the blog or e-mail correspondence may be taken to imply any contractual obligation by Education Elephant.

Information, whether on the web or in any other form, is provided for the use of customers and others at their own discretion. No liability will be accepted for the accuracy of any information or the consequences of its use by anyone.

Nothing in this agreement or in any material on the website or any other correspondence between us shall confer or purport confers on any third party any benefit or any right to enforce terms of this agreement.

Copyright ©All rights reserved.

Unless otherwise indicated, all material on this site, including that within products purchased through this site is copyrighted. No part of these pages, either text or images may be used for any purpose, unless explicit authorisation is given by Education Elephant.

Reproduction, modification, storage or transmission, in any form or by any means – electronic or otherwise, is strictly prohibited without prior permission from Education Elephant.